Circkex Terms & Conditions — Complete User Guide

Using the Circkex website, mobile app, or any other digital channel constitutes acceptance of these terms and conditions. Please read them in full before registering.

Circkex is operated by a licensed gaming company. We comply with international gaming regulations and ensure ongoing compliance through regular audits.

Circkex reserves the right to modify, amend, or cancel these terms at any time. Users will be notified of significant changes via email or in-app notification.

To register on Circkex, you must meet the following requirements:

• You must be at least 18 years of age.
• Online gaming must be legally permitted in the country where you are located.
• You must register using your real name, address, and date of birth.
• You must not have any existing account on Circkex.
• You must register for yourself — opening an account on behalf of someone else is strictly prohibited.

As part of the KYC (Know Your Customer) process, Circkex may request identity verification documents at any time. A national ID card, passport, or driving licence are all acceptable.

Keeping your account password secure is entirely your responsibility. Your password must not be shared with anyone.

Circkex supports deposits and withdrawals via Bangladesh's leading mobile banking services — bKash, Nagad, and Rocket.

Circkex is committed to preventing money laundering. Any suspicious transaction will trigger a verification process, and the account may be temporarily suspended.

Circkex offers a range of bonuses — including welcome bonuses, reload bonuses, cashback, and referral bonuses. Each bonus carries its own specific terms.

• Welcome Bonus: 100% bonus on your first deposit, up to ৳5,000. Wagering requirement: 20x (twenty times the bonus amount).
• Reload Bonus: Weekly reload bonuses are available to selected players. Wagering requirement: 15x.
• Cashback: Earn 5–10% cashback on net losses every week, credited directly to your balance.
• Referral Bonus: Refer a friend and both of you earn a bonus. Note that referrals from the same device or network are not valid.

Circkex reserves the right to modify, suspend, or cancel any bonus offer at any time. If bonus abuse is detected, the account in question will no longer be eligible for future bonuses.

All bets placed on Circkex are final once confirmed and cannot be cancelled — except in specific circumstances. Please review the odds and conditions carefully before placing a bet.

• In the event of a system error or incorrectly displayed odds, Circkex reserves the right to void the affected bet.
• If a match is cancelled before it begins, all bets will be refunded.
• Circkex is not liable for bets lost due to connection issues during live betting.
• Bets placed on the basis of clearly erroneous information may be voided.

Coordinated betting across multiple accounts on the same match — including arbitrage or matched betting — is strictly prohibited. If detected, winnings will be voided and the accounts will be closed.

Circkex is committed to maintaining a fair and safe environment. The following actions are strictly prohibited:

• Using bots, automated software, or scripts to play games.
• Creating multiple accounts to claim bonuses.
• Using fraudulent payment methods.
• Colluding with other players to manipulate game outcomes.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Using the platform for money laundering or processing illegal funds.

Circkex places the highest priority on protecting your personal information. Data we collect is used solely for operating and improving the platform.

• Your name, address, and contact details are used for account verification purposes.
• Payment information is secured with 256-bit SSL encryption.
• Your information is never shared with third parties — except where required by law.
• You may request the deletion of your data at any time.

Circkex may temporarily suspend or permanently close an account under the following circumstances:

• When KYC verification documents have not been submitted.
• For violating any provision of the Terms & Conditions.
• In cases of suspicious financial activity.
• If multiple accounts are found.
• At the player's own request (self-exclusion).

Before closing an account, Circkex will send an email notice — except in urgent cases. If you wish to contest the reason for closure, please contact our support team.

Circkex is not liable in the following situations:

• If a game or bet is interrupted due to loss of internet connection.
• If a user's password or account details are compromised due to their own negligence.
• When a transaction is delayed due to a third-party payment gateway issue.
• In the event of a natural disaster, cyberattack, or other force majeure situation.

Circkex is always committed to maintaining the highest standards of service. Any technical issues will be resolved as quickly as possible.

At Circkex, we believe gaming is a form of entertainment — not a source of income or livelihood. We are committed to promoting healthy gaming habits for every player.

• Circkex offers deposit limits, loss limits, and session timers to help you stay in control.
• You may opt for voluntary temporary or permanent self-exclusion at any time.
• If signs of gaming addiction are observed, our support team will provide assistance.

If you have a dispute with Circkex, please contact our support team directly in the first instance. Most issues are resolved within 24 hours.

• Step One: Submit a complaint via live chat or email.
• Step Two: If the issue remains unresolved, please complete the formal complaint form.
• Step Three: If unresolved, the matter will be referred to an independent dispute resolution body.

Circkex reviews all complaints fairly and strives to reach an equitable resolution. Any balance related to an ongoing dispute may be placed on hold during the process.

Circkex reserves the right to modify these Terms & Conditions at any time. For significant changes, users will be notified at least 7 days in advance.

If you do not agree with the updated Terms & Conditions, you may close your account. Continued use of the platform after any changes will be considered acceptance of the revised terms.

For any questions or clarifications, please reach out to our support team:

These terms and conditions were last updated in January 2026. By accessing Circkex, you are deemed to have read and accepted these terms in full.